Contact us

Enquiries are welcome, however please make use of the site resources before contacting as your questions may already be answered here! The website has been designed so that all the information you require is available to access - typically there is not much more information available to us.

If your email relates to a specific order, please include your order number (including the full name the order was placed under) so that we can follow up on this for you. Not including this information makes it impossible to find your order in the system among thousands of others.

You can send an email directly to info@bugsandbutterflies.uk or use the submission form below. Note that sending the same message multiple times will not result in a faster response as emails are sorted from oldest to newest.

Please bear with us as correspondence is always high and we are a small team!